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Friday, June 21, 2024



Luisa Evaristo

Luisa Evaristo is the Chief Risk Officer of Etiqa Insurance & Takaful and member of the Senior Executive Committee of Maybank Ageas Holdings Berhad since 2014. In her role, she is a permanent invitee to the Audit Committee Board, Board Risk Management Committee and Board Oversight Committee of Information Technology.
She has co-created and transformed the risk management strategy, standards as well as embedded practices across the Etiqa companies based in Malaysia and Singapore. Her efforts in advocating and developing the Takaful risk management were marked with the creation of a dedicated Shari’a Risk unit, 6 years ago, with oversight over Etiqa Family & General Takaful Shari’a related risks aligned with Shari’a recently revised Governance Framework issued by Bank Negara. Over the past 8 years she has been advocating and sponsoring the development of takaful business and risk management, preserving and elevating the Shari’a values and principles.

Her professional expertise is demonstrated in strategy formulation and executions, strategic business reviews, capital and risk assessments, financial performance, agile and digital reportings and communications.
She is and has been involved in enabling and providing risk-challenge leadership across multiple regulatory and strategic initiatives in the domain of finance, compliance, actuarial, technology and innovation. She is a dynamic and a knowledgeable forward-looking leader in financial services, with over 25 years of experience in banking, insurance and pension funds management in Europe and Asia.
She has developed and implemented enterprise risk management and capital management frameworks.

Prior to her assignment in Malaysia, Luisa successfully led the implementation of the transformational change management programmes, the Group-wide Solvency II Programme for Ageas across several countries and the modality adopted for this transformation was sensitive to different cultures. She drives successful change management and inspires females in the organisation by partnering with businesses, independent directors, industry regulators and shareholders, constructively and successfully transferring the necessary skills, tools and leadership to empower respective highly motivated team of individuals.

Luisa is the appointed Ageas Country Manager covering Malaysia and Singapore since 2016, successfully coordinating and enabling valuable knowledge exchange through the business strategy partnership between Ageas, Etiqa and Maybank. She is a member of the Maybank Group Women Council committed with mentoring and coaching women to rise in their chosen careers. She believes in diversity, equality and inclusion, acting as a true ambassador and ally.

In a domain that is largely male-dominated, she is a leading female invited to share her knowledge on topics related to insurance and takaful as well as on women in leadership. Given her experience, knowledge and reputation she is frequently contributing as a speaker in conferences, as a trainer at academies, as an expert in supervisory insurance and takaful initiatives and working groups. She is a  passionate contributor to sustainability and environment/climate risk-related developments, which has led her to become one of the insurance and takaful panel of speakers during the JC3 Flagship Conference by Bank Negara and Securities Commission in 2021. She is a passionate mentor, advocate and sponsor of diversity and inclusion. Leadership roles on sustainability with participation at industry and shareholders’ technical working groups.

She has addressed several conferences on the subjects of risk management, insurance and takaful held in ASEAN and Asia Pacific regions. She has been awarded the prestigious accolade of the 25th Most Influential Women in Islamic Business and Finance by WOMANi 2021 reported by Cambridge IFA. This year, she was titled as WOMANi Influencer

  • Women who have or continue to influence thought processes related with gender diversity in IsBF, encouraging women participation in labour force of one or all segments in IsBF, and providing mentoring to younger generations of women, directly or indirectly.


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